Sending Digitally Signed or Encrypted Email Messages If the email was sent without access to your current public key, you will not be able to open the email. When you open the email, you may be prompted to enter your CAC PIN. A gold padlock will appear in the far right corner of the message.
When you receive an encrypted email message, a padlock appears next to the subject line of the email in your inbox. Once the email is open, the signer’s name appears after “Signed By” in the header of the message, and a red ribbon will appear in the far right corner of the message. When you receive a digitally signed email message, a red ribbon appears next to the subject line of the email in your inbox. Receiving Digitally Signed Email Messages We look forward to hearing from you.NDU technically supports encrypting and digitally signing out-going email using Microsoft Outlook 2010 and a DoD-issued Common Access Card (CAC) on NDU's network email servers (" following instructions apply only to the use of MS Outlook 2010 on NDU network-based Exchange email servers using a CAC. Once we get any answers, we will give you the appropriate recommendations to solve this concern. Could you confirm this? If so, how about using other platforms or devices, is the issue also appearing from there?ģ. What are the changes made to the device prior to this concern or before April 20th? For us to know more about the situation and resolve the issue at the same time, we’d like to ask the following:ġ. Could you please verify if you are using a personal or a business email account?Ģ. Based on your description, the issue is randomly displayed when you compose new emails, make responses and it also appears in your sent items. We appreciate you making sure that the settings for your signature are properly set up on your account.
Let's deeply check on this and sort this out. It seems it is leaning more towards being an application-related concern, considering that the issue is inconsistent showing on your email account. We’ve seen that you are having issues with your signature line wherein it is randomly disappearing in your. We appreciate that you reached out here at the Microsoft Community Forum.
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